One inbox for every channel
Slack threads, support tickets, sales calls, app reviews and email land in one inbox, with the customer and their account already attached.
Trusted by 4,200+ product teams, from seed-stage startups to public companies
- Kitestack
- Fernway
- Northcove
- Quillbase
- Arcwell
- Tidewater
Features
Every request, finally in one place
Loopwise replaces the feedback spreadsheet, the Monday tagging marathon and the loudest-voice-wins roadmap with one shared source of truth.
AI that finds the themes
Loopwise reads every message and groups similar requests, so four hundred tickets become one clear signal.
Priorities weighted by revenue
See which requests carry the most ARR by plan, segment or account, synced straight from your CRM.
A roadmap that updates itself
Share a public or private roadmap that moves the moment work moves in Linear or Jira.
Close the loop automatically
When something ships, everyone who asked gets a personal note from your team. No more forgotten promises.
A Monday brief for leadership
A two-minute digest of what is trending, what is new and which accounts are at risk lands in every inbox each week.
Security your team will sign off on
SOC 2 Type II, SAML SSO, SCIM, audit logs and EU or US hosting. Your customer feedback never trains shared AI models.
How it works
Live in an afternoon, useful by Monday
No migration project and no tagging taxonomy to design. Connect the tools you already use and Loopwise starts sorting right away.
Step 01
Connect your channels
Plug in Slack, Intercom, Zendesk, Gong, your CRM and your shared inbox in about five minutes. Two years of history comes along automatically.
Step 02
Let AI find the signal
Loopwise reads every message, merges duplicates and groups requests into themes, then scores each theme by reach and by revenue.
Step 03
Ship it and close the loop
Push a theme to Linear or Jira, follow it on your roadmap and notify every customer who asked the moment it goes live.
Customers
Product teams ship with more confidence
From ten-person startups to companies with dozens of product squads, teams use Loopwise to stop debating opinions and start acting on evidence.
- product teams run on Loopwise
- 4,200+
- customer messages analyzed
- 38M
- less time spent on triage
- 62%
- faster from request to release
- 2.4x
“We used to spend every Monday tagging tickets in a spreadsheet. Loopwise does it before anyone has had coffee, and the revenue view completely changed how our leadership team decides what makes the roadmap.”
Maya Okafor
VP of Product, Kitestack
11 hrs
saved per product manager, every week
“Closing the loop used to be a promise we never kept. Now every customer who asked for a feature hears from us the day it ships, and our renewals noticed.”
Daniel Reyes
Head of Customer Success, Fernway
“The AI themes are scarily good. It grouped 400 messages about slow exports that we had filed under six different labels.”
Priya Raman
Senior Product Manager, Northcove
“We replaced three tools and a very sad Notion database. The whole team was onboarded in a single afternoon.”
Tom Lindqvist
Co-founder and CEO, Quillbase
“SSO, audit logs and EU data residency out of the box. Our security review took one week instead of a whole quarter.”
Aisha Bello
Director of Product Operations, Arcwell
Pricing
Simple pricing that grows with your team
Start free, then upgrade when you want AI and integrations. Every paid plan starts with a 14-day trial, and viewers are always free.
Starter
For founders and small teams putting every request in one place.
free
forever
forever
No credit card needed
What you get
- Up to 3 editors, unlimited viewers
- 300 feedback items per month
- Slack, email and in-app widget capture
- Manual tags and themes
- Public roadmap page
- Community support
Growth
Most popular
For product teams that want AI to handle the triage.
per editor
per month
per month
Billed annually at $348 per editor
Everything in Starter, plus
- Unlimited feedback items
- AI theme detection and summaries
- Revenue impact from HubSpot or Salesforce
- Intercom, Zendesk and Gong sync
- Two-way sync with Linear and Jira
- Automatic close-the-loop emails
Scale
For organizations running several products and teams.
per editor
per month
per month
Billed annually at $708 per editor
Everything in Growth, plus
- Unlimited workspaces and portals
- SAML SSO and SCIM provisioning
- Custom fields and saved views
- Audit log and full data exports
- Priority support with 4-hour response
- 99.9% uptime SLA
Enterprise
Security reviews, custom terms and hands-on onboarding for large teams.
- EU or US data residency
- Custom DPA and contract terms
- Dedicated success manager
- 99.95% uptime SLA
- Admin training and migration help
Prices are in US dollars per editor. Taxes may apply.
FAQ
Questions, answered
Everything teams usually ask before they bring Loopwise in. Still curious? A product specialist will happily walk you through it.
You get every Growth or Scale feature for 14 days, with no credit card needed. When the trial ends, pick a plan or keep going on Starter for free. Your data stays exactly where it is.
Editors are teammates who triage feedback, manage themes and update the roadmap. Viewers, including anyone at your company who just wants to read insights, are free and unlimited on every plan.
Slack, Intercom, Zendesk, HubSpot, Salesforce, Gong, Linear, Jira, email and a browser extension, plus a public API and webhooks for everything else. Most teams connect their first source in under five minutes.
On day one it agrees with careful human tagging about 92% of the time, and it learns from every merge, split and rename your team makes. You always have the final say on any theme.
Loopwise is SOC 2 Type II audited, encrypts data in transit and at rest, and never uses your customers' feedback to train shared AI models. Scale and Enterprise add SAML SSO, SCIM provisioning and audit logs.
Yes. Upgrade, downgrade or add editors whenever you like from your workspace settings, and every change is prorated to the day.
Startups under two years old and registered nonprofits get 50% off Growth for their first year. Mention it when you start your trial and we will apply it for you.
Your customers are already telling you what to build.
Start a free 14-day trial of Loopwise Growth and see your first themes before lunch.
- No credit card needed
- Cancel anytime
- Starter plan free forever